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Mediation Support Hub – Newcastle Upon Tyne

Mediation Services Newcastle

Supporting Your Journey: Complementary Services in Newcastle

Mediation is a constructive way to resolve conflict, but navigating major life changes often requires additional professional support. Whether you need independent legal advice to formalize a “Memorandum of Understanding,” financial guidance to understand your options, or emotional support for your family, Newcastle Upon Tyne offers a wealth of specialist resources.

Below is a curated directory of local services designed to support you alongside the mediation process.

CONTACT US

AMITY MEDIATION SERVICES – NEWCASTLE – TEL: 0330 133 4255

Address: 33 New Bridge Street West, Newcastle upon Tyne, NE1 8AX

Independent Legal Advice & Legal Aid

While mediators are neutral facilitators and cannot give legal advice, we strongly recommend having a solicitor “in the background.” They can help you understand your legal rights and turn your mediated agreements into legally binding Consent Orders.

David Gray Solicitors LLP

Major Family Law

Setfords Solicitors (Newcastle Branch)

Specialism: Comprehensive family law support for mediation clients.

Tel: 0333 060 6183

2. Debt & Financial Wellbeing

Financial clarity is the backbone of successful financial mediation. These services provide free, impartial advice to help you manage debts or create a sustainable post-separation budget.

  • Money Matters (Newcastle City Council)
  • Specialism: Specialist debt and budgeting advice for Newcastle residents.
  • Tel: 0800 1707 008

3. Counselling & Emotional Support

The emotional toll of conflict can be significant. These organizations offer therapy and support to help individuals and families process the changes they are facing.

Relate North East

  • Specialism: Specialist relationship and family counselling.
  • Tel: 01325 461 500 (Regional office serving Newcastle)

4. Parenting & Family Hubs

For families with children, focusing on co-parenting is the priority. Newcastle’s Community Family Hubs offer courses to help parents manage conflict and support their children’s needs.

Community Family Hub Central (Blakelaw)

Community Family Hub East (Byker)

The Community Family Hub West (Benwell)

Child contact Centres in Newcastle

Child Contact Centres in Newcastle Upon Tyne provide safe, neutral, and child-focused environments for children to maintain relationships with parents or family members they no longer live with.

Most reputable providers in the city are accredited by the National Association of Child Contact Centres (NACCC), ensuring high standards of safety and professional oversight. Children’s Links is a key accredited provider in the region, offering supported, supervised, and handover services (Email: contactcentres@childrenslinks.org.uk; Tel: 01509 231165).

For families in the west of the city, the Charlton Street Hub in Lemington (Address: Charlton Street, NE15 8RN; Tel: 0191 277 7800) serves as a central point for family support and contact resources. Additionally, Children’s Contact Services provides specialized supervised and community-based contact across the North East (Tel: 0333 577 8500).

Families can also access broader support through the city’s network of Community Family Hubs, such as the Galafield Family Hub (Address: Newbiggin Lane, NE5 1LZ; Tel: 0191 277 7800) and the Byker Sands Family Centre (Address: 19 Raby Cross, NE6 2FF; Tel: 0191 275 9636).

For cases involving court-ordered supervision or local authority involvement, you should contact the Newcastle Children’s Social Care Initial Response Service Address: Civic Centre (NE1 8QH; Tel: 0191 277 2500).

Domestic Abuse Support in Newcastle

Mediation is only appropriate where all parties feel safe and empowered to speak. If you are experiencing abuse, these specialist services provide confidential advocacy and safety planning.

Newcastle Women’s Aid

NIDAS (Newcastle Integrated Domestic Abuse Service)

  • Helpline Tel: 0191 226 3688
  • Specialism: 24-hour helpline and outreach support via Changing Lives.