Supporting Your Journey: Complementary Services in Cardiff
Mediation is a constructive way to resolve conflict, but navigating major life changes often requires additional professional support. Whether you need independent legal advice to formalize a “Memorandum of Understanding,” financial guidance to understand your options, or emotional support for your family, Cardiff offers a wealth of specialist resources.
Below is a curated directory of local services designed to support you alongside the mediation process.
AMITY MEDIATION SERVICES – CARDIFF TEL: 0330 133 4255
Address: 1 Jubilee Gardens, Heath, Cardiff CF14 4PP
Independent Legal Advice & Legal Aid
While mediators are neutral facilitators and cannot give legal advice, we strongly recommend having a solicitor “in the background.” They can help you understand your legal rights and turn your mediated agreements into legally binding Consent Orders.
Hugh James Solicitors
- Specialism: Accredited family law and divorce specialists.
- Address: Two Central Square, Cardiff, CF10 1FS
- Tel: 029 2267 5680
SinclairsLaw
- Specialism: Family mediation support and expert legal advice for child and financial proceedings.
- Address: Charles House, Churchill Way, Cardiff, CF10 2HE
- Tel: 029 2038 8398
Riverside Advice
Specialism: Holistic legal advice including welfare benefits, debt, and housing.
Address: 41a Lower Cathedral Road, Riverside, Cardiff, CF11 6LW
2. Debt & Financial Wellbeing
Financial clarity is the backbone of successful financial mediation. These services provide free, impartial advice to help you manage debts or create a sustainable post-separation budget.
- Citizens Advice Cardiff & Vale
- Specialism: Debt, benefits, and housing advice across various city hubs.
- Address: Central Library Hub, The Hayes, Cardiff, CF10 1FL
- Tel: 0808 278 7901
- Speakeasy Law Centre
- Specialism: Free legal and debt advice for those in the Cardiff area.
- Address: 166 Richmond Road, Roath, Cardiff, CF24 3BT
- Tel: 029 2045 3111
3. Counselling & Emotional Support
The emotional toll of conflict can be significant. These organizations offer therapy and support to help individuals and families process the changes they are facing.
- Cardiff Mind
- Specialism: Emotional wellbeing, counselling, and mental health support.
- Address: 166 Newport Road, Roath, Cardiff, CF24 1DL
- Tel:: 029 2040 2040
CCAWS (Community Care & Wellbeing Service)
- Specialism: Multilingual counselling and bereavement support for diverse communities.
- Address: 62 Whitchurch Road, Cardiff, CF14 3LX
- Tel: 029 2034 5294
4. Parenting & Family Hubs
For families with children, focusing on co-parenting is the priority. Cardiff’s Family Gateway and Parenting services offer courses to help parents manage conflict and support their children’s needs.
Cardiff Family Gateway
- Specialism: A single point of contact for information, advice, and assistance for families.
- Tel: 03000 133 133
- Email: contactfas@cardiff.gov.uk
Cardiff Parenting Service
- Specialism: Specialist parenting programmes and family support workers.
- Tel: 03000 133 133 (via Family Gateway)
Child contact Centres in Birmingham
Child Contact Centres in Cardiff provide safe, neutral, and child-focused environments for children to spend quality time with parents or family members they no longer live with. These centres are typically accredited by the National Association of Child Contact Centres (NACCC) to ensure high standards of safety and professional supervision.
These centres, often accredited by the National Association of Child Contact Centres (NACCC), offer various levels of assistance ranging from “supported” contact (where staff are present in the building) to “supervised” contact (where sessions are strictly monitored).
Swan Family Centre (Cardiff East) is a primary accredited provider offering both supported and supervised contact at their facility in Pembroke House (Address: Unit 1 Springmeadow Road, Springmeadow Business Park, CF3 2ES; Tel: 02921 672929).
Blossom Family Contact Services also provides a range of supervised, community-based, and indirect contact services from their multi-roomed space near the city centre (Tel: 02922 404344), while Ymestyn Family Hub offers social work-led interventions and bespoke family time arrangements across the Cardiff area (Tel: 07563 207515).
For families requiring specialized community-based supervision or handovers, Children’s Contact Services operates locally with a central referral line (Tel: 0333 577 8500). Additionally, the Cardiff Family Advice and Support service acts as a “Family Gateway” to help parents navigate these resources and access broader parenting support (Tel: 03000 133 133).
Domestic Abuse Support in Birmingham
Mediation is only appropriate where all parties feel safe and empowered to speak. If you are experiencing abuse, these specialist services provide confidential advocacy and safety planning.
RISE Cardiff (The One Stop Shop)
Specialism: 24/7 support, advocacy, and safe accommodation.
Address: Block 24, Cardiff Royal Infirmary, Longcross Street, Cardiff, CF24 0JT
Tel: 029 2046 0566 (24/7 Helpline)
Cardiff Women’s Aid
Specialism: Crisis support and specialized family support services.